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Your Rights and Our Commitments

Our legal terms exist to make your relationship with fanduel clear and fair — covering how your account works, how we handle your data, and what applies when…

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What Our Terms Cover for You

fanduel Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to any person accessing fanduel from India, subject to local law and eligibility rules in your state or territory. By creating an account, you confirm that access is permitted under the laws applicable to your location. Our terms cover account creation, fund management,

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dispute handling and acceptable use. When you add funds via UPI, Paytm or PhonePe, the transaction is governed by both our wallet policy and the terms of your payment provider. We retain account data in line with Indian data-retention guidelines, and we process all personal information
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under our Privacy Policy. Any change to these terms is communicated via your registered email address at least seven days before it takes effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR LEGAL TEAM

How to Contact Us on Policy Matters

If you have a question about our terms, a data-access request, or a dispute relating to your account, our dedicated policy support team is here to help.

Email Support Send your legal or data query to our policy inbox and expect a written response within 72 hours. Include your registered account email so we can locate your record quickly and accurately.

Live Chat Our chat agents are available seven days a week and can escalate account-level legal queries to the policy team on your behalf. Average first-response time is under three minutes during standard hours.

Postal Address For formal legal correspondence, written notices or data-erasure requests that require a signed response, send a letter to our registered address listed at the bottom of every page on fanduel.ws.

DATA AND ACCOUNT SECURITY

How We Protect and Manage Your Data

Security and transparency are the foundation of how fanduel manages your account. Below are the six pillars that govern how we collect, store and protect your personal information and account activity.

Data Collection

We collect only the information needed to run your account — name, contact details, payment identifiers for UPI or Paytm, and activity logs. No additional data is gathered without your explicit consent during account setup.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can manage cookie preferences in your browser settings; disabling analytics cookies does not affect your account functionality.

Account Security

Accounts are protected with two-factor authentication via your registered mobile number. Suspicious login attempts trigger an automatic lock and an SMS alert to you within 60 seconds of detection on our systems.

Data Retention

We hold transaction records and account data for the period required under applicable Indian regulations. Once that period lapses and your account is closed, personal data is permanently deleted from our live systems.

Who to Contact

Our Data Protection Officer handles all access, correction and erasure requests. Contact the DPO directly via the email address listed in our Privacy Policy page; a response is issued within 30 days of receipt.

Requesting Changes

You can request a correction or deletion of your personal data at any time through your account settings or by contacting support. We confirm completion of any data change within 14 working days in writing.

Common Questions About Our Legal Terms

These answers cover the questions we hear most often about accounts, data rights and how our policies apply to you in India. If your question is not listed here, contact our policy team directly.

Yes, provided access is permitted under the law in your specific state or territory. Eligibility depends on local law, and it is your responsibility to confirm that using fanduel is lawful where you are located before opening an account.

Submit a data-access request to our Data Protection Officer via the email listed in the Privacy Policy. We will compile and send your data within 30 days. Include your registered account email and a valid identity document to speed up verification.

Yes. Submit an erasure request through account settings or by emailing the DPO. We delete personal data from live systems once any legally mandated retention period has passed, and we confirm completion in writing to your registered address.

Transaction records linked to UPI, Paytm or PhonePe payments are retained for the period required by Indian financial regulations. They are not shared with third parties except where required by law or as part of a verified dispute resolution process.

We email you at your registered address at least seven days before any material change takes effect. Continuing to use your account after the notice period counts as acceptance of the updated terms, so please review every notice you receive.

Start by contacting live chat or email support with your account details and a clear description of the issue. If the first-line team cannot resolve it, the case is escalated to our policy and compliance team, and you receive a written outcome.

No. Payment identifiers — including UPI handles, Paytm wallet references and PhonePe details — are used solely to process transactions and are never sold or shared with advertisers or unaffiliated third parties under any circumstances.

Your Rights and Our Commitments

How to Contact Us on Policy Matters

How We Protect and Manage Your Data

Data Collection

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

Common Questions About Our Legal Terms

01 Do these terms apply to me if I am in India?

02 How do I request a copy of my personal data?

03 Can I ask fanduel to delete my account data?

04 What happens to my UPI or Paytm transaction records?

05 How will I know if the terms change?

06 How do I raise a formal dispute about my account?

07 Are my payment details shared with advertisers?

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